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Design Thinking Case Study: Stanford Children’s Health

We believe that spaces and designs directly contribute to the care experience. This thinking led Stanford Children’s Health to ask us to innovate around the many ways that a child, and their various family members, experience the SCH clinics.

60 Guidelines For 60 Outpatient Clinics
  • San Francisco Bay Area
  • Health & Wellness
  • Clinic Design

OUR SOLUTIONS

Better Wayfinding to Reduce Stress.

Our research determined that not only finding a clinic – but navigating through the clinic – could be a source of anxiety for parents. We designed elements to reduce stress and improve wayfinding while simultaneously providing branded elements with important moments of child engagement.

TRANSITION TO CARE.

Wood “portals” act as a familiar beacon for entry while creating a brand element unique to the client and are adaptable to a variety of clinic types.

COLORS & ANIMALS

playfully lead children to their exam rooms.


Strategic Use of Color.
In an otherwise neutral palette, we used an array of bright, inviting colors to signal areas of child engagement.

CARVED BLOCKS

White shapes are carved to reveal colors, which signal areas of child engagement, such as seats, desks and intelligent play.

ESACPE PODS

Provide teens with their own space.


Engagement vs. Distraction
Our research found that children often feel like spectators in their care rather than participants, further adding to the child’s stress. Our design intends to incorporate children into the delivery of their own care, imparting a sense of understanding and control, and easing child anxieties.

INTELLIGENT PLAY

We incorporated the all-important elements of intelligent play in custom furniture elements and stimulating wall décor and art.

WALL GRAPHICS

Colorfully illustrate life cycles.

STEPS

In the reception desk to allow children to better engage with staff.




Design at Scale

Design standards accommodating a variety of clinic sizes and configurations were documented and published, along with detailed finish specifications.

DESIGN GUIDELINES

Needed to design an on-brand clinic, in any type of location.

THE RESULT

By seeing the world through the eyes of the children and their families, Martinkovic Milford Architects created a fresh approach to clinic design that makes the space a part of the care and uniquely branded to Stanford Children’s Health.

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